Subscription Plans and MRR Tracking

Track recurring revenue from subscription plans.

What this does

Recurring revenue tracking shows your Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) from subscription-based deals.

When to use it

Use this when you sell subscriptions, memberships, or retainer-based services and need to track revenue over time.

How it works

  • Deals can be marked as one-time or recurring
  • Recurring deals specify a billing interval (monthly, quarterly, annually)
  • The dashboard calculates MRR and ARR from all active recurring deals
  • Churn is tracked when recurring deals are lost

Step by step

  1. When creating a deal, set the Revenue Type to Recurring
  2. Choose the Billing Interval (monthly, quarterly, annual)
  3. Enter the Recurring Value per interval
  4. The deal contributes to MRR/ARR on the dashboard

Key metrics

  • MRR — total monthly recurring revenue from all active deals
  • ARR — MRR multiplied by 12
  • Churn Rate — percentage of MRR lost to cancelled deals this month
  • Net Revenue Retention — accounts for both churn and expansion

Tips

  • Software industry preset includes MRR/ARR dashboard by default
  • Track expansion revenue by increasing deal value on upsells
  • Review churn monthly to identify at-risk accounts early