How to Add a Contact

Create a new contact record in your CRM.

What this does

Creates a contact record that can be linked to deals, activities, and communications.

When to use it

Add a contact when you meet a new lead, receive an enquiry, or need to track someone you're working with.

Step by step

  1. Go to Contacts in the main menu
  2. Click + New Contact
  3. Enter the required fields:
    • Name — full name of the person or business
    • Email — their email address
    • Type — Lead, Prospect, Customer, or other
  4. Optionally fill in:
    • Phone — their phone number
    • Company — the organisation they belong to
    • Job Title — their role
    • LinkedIn URL — link to their profile
    • Website — their company website
    • Lead Source — how they found you
  5. Expand the Address section if needed
  6. Click Save

Tips

  • Only three fields are required — name, email, and type
  • Lead source tracking helps you measure which marketing channels work best
  • You can add contacts inline when creating a deal