What this does
Import multiple contacts at once from a CSV file instead of adding them one by one.
When to use it
Use CSV import when migrating from another CRM, importing a mailing list, or adding a batch of new leads.
Step by step
- Go to Contacts in the main menu
- Click the Import button
- Download the CSV template if you need the correct column format
- Upload your CSV file
- Map your CSV columns to CRM fields:
- Name (required)
- Email (required)
- Type (required)
- Phone, Company, Job Title, Address (optional)
- Review the preview to check the data looks correct
- Click Import
Tips
- Clean your CSV before importing — remove duplicates and fix formatting
- The importer will skip rows with missing required fields and show you which were skipped
- Contacts are created with the type you map, so make sure your CSV uses valid type values
- You can import up to 5,000 contacts at a time