What this does
Relentify Chat adds a live chat widget to your website so visitors can message you in real time. You manage all conversations from a single inbox.
What's included
- Chat Widget — embeddable widget for your website
- Inbox — manage all conversations in one place
- AI Replies — automatic responses powered by your knowledge base
- Knowledge Base — articles your AI and agents can reference
- Ticketing — convert conversations into trackable tickets
- Canned Responses — pre-written replies for common questions
- Visitor Tracking — see who's on your site
- Triggers — auto-send messages based on visitor behaviour
- Analytics — response times, resolution rates, satisfaction scores
Step by step
- Enable the Chat add-on in CRM settings
- Install the widget on your website
- Customise the appearance and greeting
- Set up your knowledge base for AI replies
- Start responding to visitor messages from the inbox