What this does
The chat widget is a small JavaScript snippet that adds a chat bubble to your website. Visitors click it to start a conversation.
When to use it
Install the widget on every page of your website where you want to offer live chat.
Step by step
- Go to Chat > Settings > Widget
- Copy the embed code snippet
- Paste it into your website's HTML, just before the closing
</body>tag - For specific platforms:
- WordPress — paste into your theme's footer or use a header/footer plugin
- Shopify — paste into theme.liquid before
</body> - Next.js — add as a Script component in your layout
- Save and publish your website
- The chat bubble appears on your site
Tips
- The widget loads asynchronously and won't slow down your site
- You can limit the widget to specific pages using the settings
- Test the widget by visiting your site and sending a test message
- The widget works on mobile and desktop